Main Responsibilities：
1. Manage retail sales and operations teams to deliver effective customer service in the retail outlets.
2. Provides day-to-day leadership and management to that mirrors the adopted vision, mission and core values of the company.
3. Responsible for driving the company to achieve and surpass sales, profitability, cash flow and business goals and objectives.
4. Responsible for day-to-day smooth running of retail business including people management, visual merchandising, service recovery, operational issues, staff attrition etc
5. Spearheads the development, communication, and implementation of effective growth strategies and processes for retail operations
6. Responsible for the measurement and effectiveness of all sales and operations strategies and processes
7. Collaborates with organization work teams to develop and implement effective strategies to enhance operational infrastructure, service orientation, systems and processes so as to accommodate the rapid growth objectives of our organization.
8. Motivates and leads retail operations teams; attracts and retain staff
9. Conducts performance appraisal, identifies and address the needs and performance gap of employees.
10.Communicates clearly and directly to employees on performance expectations, service excellence, productivity, and accountability.
11.Coaches or mentors retail staff as appropriately.
12.Work with inventory team to manage and maintain healthy inventory levels at retail levels
13.Maintains a favorable working relationship with all employees to promote a cooperative and harmonious working environment in order to facilitate positive employee morale, productivity, and continuous improvement.

Requirements:
1. Diploma / Bachelor Degree in Business or related disciplines
2. Minimum 5 years of experience in managerial roles preferably in retail operations
3. Goal getter and passionate in retail operations
4. Able to withstand retail hours and work on weekends and public holidays

CHARLES & KEITH品牌成立于1996年，以風尚鞋履博得現代摩登女性的青睞。以此為契機，品牌迅速拓展和豐富配飾產品系列，推出包含手袋、腰帶、太陽眼鏡以及手環，鑰匙扣及數碼周邊也于2014年全新上線。
CHARLES & KEITH始終致力于成為最受欣賞的時尚公司，不斷提供高產品質量與服務。與商業伙伴的緊密合作促使品牌在不同地區市場上迅速健康的發展。將流行元素完美注入日常裝扮，實用、多變的時尚哲學讓品牌擁有廣闊的市場前景。
今天，CHARLES & KEITH已在全球超過400多座城市的主要購物區設立零售門店。官方購物網站CHARLESKEITH.COM讓全球顧客，包括美國、亞洲以及歐洲在內的消費者都能體驗CHARLES & KEITH的卓越服務。
在中國
2010年，CHARLES & KEITH在上海開設首家中國專賣店，并且以飛快的速度全面擴展。直至今日，CHARLES & KEITH陸續在中國各大城市如上海、北京、廣州、成都、天津、昆明、鄭州、南京、太原、蘇州、余姚開設多家專賣店。
為更好服務于中國顧客， CHARLESKEITH.CN中國購物網站于2013年正式登陸，更多年輕消費者將在此輕松獲悉前沿時尚，選購心儀商品。
我們的核心價值觀：團結一心
                  誠信、尊重以及開誠布公
                  熱衷于追求完美
                  以客戶為中心
                  激勵與授權員工
公司提供完善的薪資福利、年休假、培訓及發展機會。誠邀熱誠、富有團隊精神、認真負責的您加入我們年輕而有活力的團隊。
上海、北京、廣州、成都、天津、南京、蘇州、徐州、武漢、襄陽、常州、寧波、余姚、合肥、蚌埠、杭州、金華、溫州、無錫、江陰、沈陽、大連、青島、石家莊、威海、煙臺、保定、太原、西安、深圳、福州、廈門、泉州、晉江、佛山、南昌、成都、重慶、長沙、綿陽等全國各大城市。

官方網站：www.charleskeith.cn
網絡旗艦店：http://charleskeith.tmall.com/

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